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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will open. It contains thorough information about all the actions that you can carry out on that particular page. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of video tutorials demonstrating how to work with our Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, take a look at our extensive Frequently Asked Questions section, which comprises questions asked by real customers and offers real solutions. We constantly "revamp" our FAQ section with new entries in an attempt to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can get in touch with our excellent team of technical support engineers available 24x7x365 and eager to assist you with any question. Each trouble ticket you open will be answered within 1 hour (the average response time is approximately 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 121231

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com