Extensive Online Documentation in Shared Hosting
All Linux shared hosting that we offer come with a comprehensive knowledge base where you can find all you should know about your hosting account. Whether you are intending to set up a new MySQL database, to forward a domain by means of an .htaccess file or to create an e-mail address on your PC or telephone, you can just read our help articles and all the info that you need will be there. When you visit a given section of the Hepsia Control Panel, you’ll see articles that are relevant to the features that you can access through it. In case you’d like to check the full article archive and get familiar with all the functions that Hepsia is offering, or simply to read general info about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our best to cover any difficulty that you might bump into, but if you do not find the info that you’re seeking, you can always touch base with us, as our support team representatives are available 24 hours a day.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers offer an elaborate article archive where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we’re using. We have prepared it based on the feedback that we’ve assembled from our customers through the years and, as a consequence, our articles address particular issues that you could encounter and offer the most effective means of resolving them, for instance getting a 500 Internal Server Error message or not being able to send emails from your desktop PC even though you have the right SMTP settings. The articles are available in each and every Control Panel section and you can access them at any given moment. They can help you boost your knowledge not only about our platform, but also about the hosting sphere in general, as they include in-depth guidelines and general info such as what file access permissions or cron jobs are.