Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What services in particular can VPS and dedicated server users take full advantage of?
If you get your own web server, you shall have more liberty as to what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, therefore you're not able to install server-side software. Although this is not a predicament for the majority of script-driven applications, there are some that have particular requirements and need particular software to be present on the machine either for some additional functions or for them to work at all. In the event that you have practical knowledge, you'll not have any troubles to run the server, but if you do not, you may simply not have the knowledge to deal with everything and use the script apps that you want. If that is the case, you can use our Installation & Troubleshooting upgrade, which means that our system admins can arrange everything for you and aid you with any problems that you could come across.
Installation and Troubleshooting in Dedicated Hosting
You can add the upgrade to any one of the Linux dedicated hosting which we offer at any time that you need it. In case you need some custom work from our admins just after your web server is prepared, you'll be able to acquire the upgrade during the hosting server signup procedure, or when you need something to be executed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features an hour of work from our administrators on your server, so in the event that you come across any issues to install a third-party software or some app gives errors and does not work the way it is supposed to, our specialists shall aid you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable in case you don't have much experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it provides.