When your website hosting provider provides live chat support, you will be able to talk with a representative in real-time and learn useful info or get a problem resolved in a very timely manner. The main advantage of using chat as an alternative to calling to consult with a live person is that you will need just a computer with web access, which means that you won't pay any fees in case you're in another state or country. Furthermore, it'll be simpler to copy and paste info such as domains, usernames or error messages i.e. details which are sometimes difficult to give to the other party on the phone. The real-time chat is also a considerably quicker approach to contact your hosting supplier's support team compared to using a ticketing system. Last, but not least, when some situation needs a little more time to be dealt with, you are able to do something else entirely while you wait for support on the live chat, which means that you will not waste time - something that's impossible in case you're on the telephone.

Live Chat Support in Shared Hosting

As a part of the support services that we offer for all of our Linux shared hosting, you can find live chat support which is available twenty-four seven, even on holidays. You can get in touch with us regardless of whether you already have an account or not, because we will support you with pretty much anything, ranging from giving you common info about our services if you aren't our client yet and you're thinking about ordering one of our plans, to helping you with setting up an email account in an e-mail client. Some issues are more complicated and time-consuming, so you will have to use the ticketing system which is integrated in the Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

We offer live chat support as part of our services, therefore whenever you have any questions concerning our Linux semi-dedicated hosting, you will be able to talk with our customer care team at any moment regardless if you have already purchased your account or not. In general, the chat service is for pre-sales, billing and basic questions and troubles, still we can assist you with quite a few tech questions too. We can help you select the ideal plan for your websites if you do not have an account yet, we can reply all the billing questions or concerns you have or we can help you with installing your new e-mail address on your computer or smart phone - all the abovementioned will be done quickly since our live chat service is online all day long, each and every day. Any time you want help, you are able to speak to an agent and save a long time.