You will find lots of shared hosting providers on the market, still many of them are resellers that have restricted resources, particularly in terms of support. One way to distinguish them is the option to reach the company over the phone. The type of support that you can have through this way of communication varies based on the provider - some provide you with professional phone support, many others offer basic and customer support only since some matters are more time-consuming and it is more convenient to be resolved via a trouble ticket, especially when the issue has to be escalated. Nonetheless, it is good to know that you can always get in touch with your web hosting supplier as there're numerous small-scale problems that can be resolved efficiently and in a timely manner through a telephone call, not mentioning that you will be able to get additional information for the services before you become a client.

Phone Support in Shared Hosting

All our shared hosting plans come with telephone support fourteen hrs per day even on public holidays, so if you do not have an account yet, you're able to phone us and learn more about our services or whether we will meet the system requirements for your sites. For your benefit, we have local telephone lines in the United States, Great Britain and Australia, so you're able to contact the phone number that is closer to you. If you're an existing customer, we can help you timely with all of the general and billing matters as well as with numerous tech issues in order to save you time and efforts - we acknowledge the fact that sometimes it is more convenient to consult with a live person and get things done without delay. Certainly, some problems cannot be managed over the phone, so in such a case you will have to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hours per day as a part of the support services for every single semi-dedicated server plan that we supply. Considering that some issues are more complex and time-consuming, you will have to open a support ticket in case you experience such a problem, still for all your billing, general or minor technical issues you can always phone us and we'll help you instantly to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your internet sites on our advanced cloud platform or you can get any other general info about our semi-dedicated services. We have local phone numbers in the U.S.A., Great Britain and Australia along with a global number, which means that you are able to call the one which is closer to your region.