Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center incorporated into eshreya’s Web Hosting Control Panel. It boasts a comprehensive knowledgebase with commonly asked questions and exhaustive educational articles written by our qualified technical support team.

  • Top quality support service

  • Instructional Video Clips

  • For people who’d rather learn how to settle a frequently experienced problem by watching an educational video, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the instructional video clips are very short and easy to follow. They offer you visual presentations of different web site administration actions.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 client support service and include a 1–hour ticket response time guarantee. Our skilled customer service technicians will be online night and day and will rectify any problem that you could encounter within less than sixty minutes after the tech support ticket submission. In most instances, an answer will be provided to you within twenty minutes.