Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing superior quality support on time is our top priority, so we backup each Linux shared hosting plan with a one hour ticket solution warranty. As soon as you send a ticket or send us an e–mail, our client tech support team will do their best to deliver the most satisfactory remedy for your problem and to offer help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our staff of specialists will undoubtedly be online for you 24x7x365 to react to all of your inquiries and to deal with any matter you might have. You will be able to post a help support ticket from your Web Hosting Control Panel or send us an email message at any time. Also, on business days, you’re able to phone us or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives a detailed know–how base that’s built into all sections. In each section, you’ll find a Help button which will load for you a variety of step–by–step lessons on how to make use of a certain element or complete a certain action. Moreover, we have made short training online videos as a way to get a better idea of the Control Panel’s interface.