Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Warranty

  • Each ticket you send to the client help crew will be responded to in about 1 hour. The basic requests will be responded to asap. Yet, if the assistance inquiry you have submitted calls for the aid of a skilled administrator, we’ll send the ticket to him and will inform you about the delay.

  • Top quality support service

  • Top–quality Technical Assist Service

  • We will be on–line for you round the clock to provide help and tech support and to help you with any difficulty that you might stumble upon whilst controlling your virtual server. We’ll aid you with all pre–installed programs, including your Operating System, server management panel (based on the VPS type) and the Web Hosting Control Panel produced 100% by our company.

  • Intuitive help center

  • An Informative Help Zone

  • An in–depth and regularly updated knowledge base is built into our in–house built Web Hosting Control Panel. It provides quick tips on how to conduct all the regular web site supervision jobs. The Help zone supplies exhaustive how to article tutorials and step–by–step video tutorials. You can access the Help zone by clicking on the Help or Video buttons in the right side of each Control Panel section.